GENERAL INFORMATION AND ADVICE

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Kingswood Leisure Park and its venues, although publicly accessible, are private property and certain terms and conditions of use must be met. Below is a summary of our general terms, however a complete downloadable/printable PDF containing full terms and rules (complete with site map) is available on our downloads page. Site boundaries are inclusive of some private roads that remain not adopted by Hull City Council. A PDF of our road map is also available on our downloads page.

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CAR PARK - ALL VEHICLES

Car parking is free and unlimited (only for customers and staff), however we request that all visitors follow some rules:

• - Please park correctly in a single parking bay within the markings. If your vehicle will not physically fit into a standard space, please park as responsibly as possible. You may also speak to our security team for advice.

• - Never leave your vehicle parked in a waiting area, on a roadway, over kerbs, or causing any obstruction as you may be requested to move it. Motorcycles should never be parked on pavements.

• - No parking is permitted to any vehicle on double yellow lines or on the bus turning circle, or across or opposite any car park entry points.

• - Designated disabled parking spaces are reserved for use by blue badge holders, community care vehicles and other forms of transport for disabled passengers. Parking in these areas without a blue badge will result in your vehicle details being logged, and potentially banned from the site altogether if it reoccurs. If you don't have a blue badge but you are a disabled visitor (or are transporting a disabled visitor), our team will be sensitive to these circumstances buy may request proof.

• - The car park is only for use by visitors, customers and staff of the venues on-site, during business hours. Long term or overnight parking is not permitted. Should you have an issue and be unable to move your vehicle, please contact us or speak with a member of our security team.

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COACHES AND BUSES

Coaches and Buses are not permitted to park on-site. When waiting for a pickup, buses/coaches should wait on the outer edge of the main car park or on the bus lane next to Five Guys (not at the bus stop except during pickup/dropoff). Do not take up spaces outside the venues or on the roadways.If you cannot find a location in this area to park your bus or coach, please speak to the security team. Alternatively, you should be able to find parking on the business estate on the nearby Connaught Road / Lidl area to the north of the site.

HGVS & DELIVERY VEHICLES & OTHER COMMERCIAL VEHICLES

• - HGVs are only permitted to enter the site car parks where delivering to or servicing a venue (driver may be asked for proof). The vehicle must leave the car park on completing any service - HGV parking is only permitted with advanced written consent from the security team.

• - HGVs are not permitted to park in the car parks, on double yellow lined areas, on roundabouts or across/opposite junctions. Other large commercial vehicles are not permitted to enter or park on the site unless delivering to or visiting venues (proof may be requested).

• - Unauthorised business activity, such as courier meetings/transfers/debriefs, car valeting or other mobile businesses, posting of flyers and advertising, or any other activity not agreed upon by Kingswood Leisure Park is strictly prohibited.​

• - If your vehicle is excluded from parking on-site according to these rules, and you require local parking, you can usually find adequate on-street parking around the Connaught Road /Lidl area to the north of the site.

BICYCLES/E-BIKES/SCOOTERS/E-SCOOTERS/UNLICENSED VEHICLES

• - Please ride in a safe and respectful manner. Do not ride on footpaths, and please be vigilant of moving vehicles. Riding in between parked vehicles and stunts such as "wheelieing" are not permitted on-site.

• - We highly recommend the use of high quality, keyed cycle locks, such as "D" locks, and would advise use of two separate locks of different types.

• - Please only secure your cycle/scooter to the racks provided. It is not permitted to attach cycles to hand rails, bins etc.

• - It is also not permitted for members of the public to take your cycle into any venue.

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Please note that e-bikes/e-scooters that do not conform to UK Government standards (EAPC) and any other powered or fuelled vehicles (including some motorcycles and quad bikes) that are unregistered or otherwise not Public Highway Legal are not to be brought within the site boundaries. Whilst we are aware use of these vehicles is legal with consent on private property, the owners and operators of this site do not and will not give consent.

EVENTS & MEETINGS

Some events and meetings are not permitted within the site boundaries. These include (but are not limited to) any activity not organised by our venues, such as vehicle enthusiast meets and other similar large group gatherings (non-customers) etc. We are aware that not all groups may cause issues, however this rule applies universally and has been in place since 2017. If you require further clarification, please contact us.

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GENERAL BEHAVIOUR

Personal conduct when using our site and venues will be monitored by venue staff and our security team. The  activities and behaviours listed below are not permitted, and in order to protect property, customers, staff, local residents and the general public and will not be tolerated (this list is not exhaustive and our security team may advise against behaviours not listed where necessary):

• - Ball Games, Use of Radio/Remote Controlled Vehicles (including drones), and Skating or Cycling on footpaths

• - Large groups or gatherings that may be deemed intimidating to staff and/or customers

• - Driving at speed or in a dangerous, obstructive or otherwise reckless manner

• - Unnecessary noise disturbance after 9pm, such as loud music and engine revving

• - Use of illegal drugs and other substances

• - Consumption of alcohol on-site (unless in a designated outdoor seating area at a licensed venue)

• - Intentional graffiti, tagging, stickering, damage to fixtures and fittings, surfaces, planted areas and any vehicles on-site.

• - Abusive and/or violent behaviour and language in any circumstance.

• - Any criminal activity

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SECURITY & DISCLAIMER

Our site is monitored and attended to (at certain hours) by our security team. Our security team will always assist where possible. However, our security team are authorised by the landowners and businesses on site to enforce rules and conditions in their role protecting the site, venues, staff, customers and general public, and should be regarded as such. They may, if necessary, request people to leave the site, escort persons from the site, request removal of vehicles from the site, issue sitewide bans to persons and/or vehicles (formal withdrawal of your "implied right of access" - verbally or in writing), liaise with police and emergency services. They may also record details of persons and vehicles including taking photographs or video recordings where they feel this is appropriate. If you and/or your vehicle are requested to leave the site, refusal will be regarded as an act of trespass. Please note that our security team do not have the ability to pass on venue CCTV footage, and any requests under GDPR should be made directly to the venues. Any recordings made on personal devices which have captured identifying features of staff members whilst working must not be shared on social media platforms, with media companies or with other persons without the direct consent of the person(s) featured in the recording.

Use of the site and car parks is at owner's risk - no responsibility will be accepted by the site owners, their agents, nor the venues or their agents for loss, damage or theft of possessions or vehicles, including cars, motorcycles and bicycles. Please view our advice page regarding security of your property whilst using our site.

TERMS & PRIVACY​

By using this website, interacting with our social media pages and entering competitions, you agree with the following terms (your statutory rights are not affected):​

• LIABILITY - This website and associated social media pages have no direct affiliation with the Leisure Park owners, their agents, nor of the venues or their agents. This site is designed solely as a source of information for Kingswood Leisure Park.​

• PRIVACY - Your data is protected under the GDPR regulations as set out by the Information Commissioner's Office (ICO) (click here to see your rights). Your name and contact details may be retained solely for communication purposes should you contact us. It will only be accessible to necessary personnel as required, and never for marketing purposes. Any cookies are used only to provide functionality when using this website and will never contain personal information.

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COMPETITONS, GIVEAWAYS & PRIZES​

Competitions and Giveaways have no affiliation with the owners of Kingswood Leisure Park or their agents. Prizes are provided by venues on-site and winners or recipients will be chosen at random. One prize allocated per winner. One entry accepted per person. Prizes are subject to availability and may be withdrawn by their issuer or substituted with another prize of similar value without notice. No purchase necessary. No cash alternative will be offered. Prizes will usually require collection from the leisure park and must be claimed within 14 days unless specified. Unclaimed prizes may be placed into future competitions. Details of how to claim will be provided to winners. Prizes such as vouchers and tickets may only be redeemed within the venues at Kingswood Leisure Park, Hull - unless stated.