As stated in our Terms & Conditions, use of our site is at your own risk, and your personal property and/or any vehicle is your own responsibility. However, this page contains a compilation of general advice regarding the safety and security of yourself, your personal property and vehicles. Please note this is advice only and use of this information is at your own risk.
PLEASE ALSO REMEMBER: if you have ANY doubts about any situation, contact a member of staff or the security team immediately - they're here to help and will endeavour to assist you with anything they're able to.
MOTOR VEHICLES
Cars, vans and other permitted vehicles: Please make sure to check that your vehicle is secured and locked when leaving it unattended. It's all too often something that's overlooked - particularly if you're out with the kids and everyone's excited!
Any windows, sunroofs or retractable roofs should be closed. Any property attached to any vehicle, such as roof boxes, can vaults, tools etc should be secured. Any removable valuables should be removed or left out of sight, such as in the boot or under seats.
CYCLES, MOTORCYCLES & SCOOTERS
Cycles and scooters of any type should be left secured in a designated cycle storage area. It is not permitted to take cycles and scooters inside any venue or to lock them to bins, fences or other furniture. Security staff will not be able to store or take responsibility for your property. Also please do not attempt to leave them out of sight behind buildings - only staff are permitted to access these areas (as per signage), and personal items left behind buildings may be removed without notice.
Please secure your vehicle using at least one good quality keyed lock on the main part of the frame - this should ideally be a solid "U" or "D" style shackle lock or good quality chain. It is recommended to use multiple locks of different types or brands where possible. Please try to avoid using cable locks / combination locks alone as these are easily defeated (even expensive ones). These are primarily designed for securing accessories (such as quick release wheels).
Motorcycles should be parked in a designated motorcycle parking space and secured to the provided fittings using a good quality lock. Motorcycle parking can be found outside Five Guys, KFC, Dunkin, Beleza and Nandos.
NEVER leave cycles/motorcycles/scooters unattended and unlocked. Cycles and scooters should also be registered with a free account at www.bikeregister.com and/or www.immbobilise.com which enables any recovered items to be reunited with their owners.
PERSONAL PROPERTY & PERSONAL SECURITY
Personal property, such as mobile phones, jewellery, wallets, bags and coats should always be kept on your person or at least within view - even inside a venue. If you need to leave them such as when using the toilet, leave them with someone you trust, or you can even ask a member of venue staff to help.
Always be aware of your surroundings and others in the vicinity. Ensure any drinks are not left unattended - if needed, you could ask a member of venue staff to look after your drink for you. If using your card (especially at an ATM), ensure other people don't see you entering your PIN, and make sure you put it away safely after use. If using contactless payments on your mobile device, please turn off the NFC function when not in use.